How do I return an item?
Returns & Refunds
We hope you are highly satisfied with your purchase, however if you would like to make a return please email firstname.lastname@example.org for details of the returns procedure.
If you’re UK based, we operate a simple 30 day returns policy starting from the date you received your goods. Unfortunately we don't currently offer international returns.
Customers are responsible for the postage of returns, and all items must be sent using a tracked/signed for form of delivery. In order for us to accept your return, products must be unused and be returned in undamaged original packaging. Once we receive your item back, we'll get exchanges sorted within 3 working days, and all refunds will take no-longer than 5 working days.
You may cancel your order at any time before the goods are dispatched and you will receive a full refund. If the goods are already dispatched then please refer to the returns & refunds policy above.